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General Policies

Terms


General:

Products can be ordered worldwide.

United States of America, state of Pennsylvania customers must pay 6% sales tax on our price(s) of the product(s), only.

Pricing:

Our prices of the products are subject to change at any time without notice.



Ordering


Online Orders:

Place your online order through our secure checkout, 24 hours a day, 7 days a week.

Note: We will email you immediately after you place your online order with our Subject: Your Order Has Been Received! (Excludes Pay with amazon, who will email you after you place your online order.)

Phone Orders:

If you would like to place an order by phone, please leave us a voicemail at 570-449-6245. (we cannot receive text messages)
Note: We will email you immediately after you place your phone order with our Subject: Your Order Has Been Received!



Accepted Payment Methods


Online Orders:

We accept American Express, Discover, MasterCard, and Visa Credit Cards/Debit Cards, PayPal, PayPal Credit/Bill Me Later, and Pay with amazon for your online order.

Note: Your payment processes immediately after you place your online order. (Excludes Pay with amazon, who will email you the day your payment processes.)

Phone Orders:

We accept American Express, Discover, MasterCard, and Visa Credit Cards/Debit Cards for your phone order.

Note: Your payment processes immediately after you place your phone order.



Shipping


General:

We offer UPS and USPS for domestic and USPS for international shipments.

Their shipping costs are based on the total weight of the product(s), packing material(s), shipping box(es), packing tape, and packing list(s).

Their shipping insurance is included in their shipping costs.



Backorders


General:

If the product(s) or any of the products you ordered is or are out of stock, we will email you within 1 business day starting the day your order had been received. We will give you an approximate amount of time it will take for the out of stock product(s) to return in stock. Then, we will ask you if you would like to place the out of stock product(s) or any of the out of stock products on backorder.

Your backordered product(s) will be shipped out as it or they return(s) in stock, at no additional shipping cost(s).

Note: We will email you when your backordered product(s) has or have been shipped.

If at any time you would like to change the ship to address for your backordered product(s) or any of your backordered products, please email us at [email protected].

Note: Changing the ship to address for your backordered product(s) or any of your backordered products, may require an additional shipping cost(s).

If at any time you would like to cancel your backordered product(s) or any of your backordered products, please email us at [email protected].



Shipped Products


General:

Your in stock product(s) is or are usually shipped out within 0-1 business day starting the day your order had been received.

Note: We will email you when your product(s) has or have been shipped with our Subject: Your Order Sales Receipt with Your Ship Carrier(s) Tracking Number(s)! (Excludes Pay with amazon, who will email you when your product(s) has or have been shipped.)



Received Packages


General:

Inspect the outside of your package(s) and take note of any damage(s), irregularity(ies), tampering, and/or broken packing tape. Open your package(s), verify its or their content(s), and inspect your product(s).

Damages:

If your package(s) has or have a product(s) that has or have damage(s), please email us at [email protected] within 3 business days starting the day after your product(s) had been received to report the damage(s).

Shortages:

If your package(s) has or have a product shortage(s) and/or your product(s) has or have shortage(s), please email us at [email protected] within 3 business days starting the day after your product(s) had been received to report the shortage(s).



Copyright


General:

Use of product images is prohibited and may violate copyright laws, privacy laws, and/or other laws and regulations.

Our website design, images, logo, text, and service marks are our property. Reproduction and/or distribution is prohibited and cannot be used without our written consent.